EXTON, Pa .– (BUSINESS WIRE) – July 20, 2021–
iPipeline®, a leading provider of non-code / low-code content-based digital solutions for the life insurance and financial services industry, today announced that Pekin Life has deployed DocFast® e-Delivery to expedite the delivery of policies and requirements for its 8,500 independent agents. The launch bypasses delays caused by the impact of COVID-19 on traditional USPS delivery methods.
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Jocelyn Duncan, Vice President of Life Administration, Pekin Life (Photo: Business Wire)
“Traditional delivery methods have always added time to delivering policies and collecting signed requirements documents. With COVID-19 further complicating the staffing and deliveries of the USPS, electronic delivery has become an invaluable asset in accelerating the pace of new business, ”said Larry Berran, CEO of iPipeline. “Reducing delivery times, collecting requirements and cycle times from weeks to just minutes supports new business growth goals and promotes agent productivity. More importantly, it underscores a carrier’s commitment to providing individuals and families with the protections they need now. We are committed to executing rapid implementations of DocFast e-Delivery to meet growing industry needs.
“Beijing emphasizes providing personalized and prompt service to our agents and customers. Recent USPS mail times have increased steadily over the past couple of years and have slowed things down for us. We needed a solution to work around this situation and avoid unnecessary delays impacting policy deliveries and the return of signed delivery requirements, ”said Jocelyn Duncan, vice president of life administration, Pekin Life . “DocFast e-Delivery will allow us to reduce the number of abandoned requests, charge more cases and reduce the backlog of pending cases that require constant monitoring. We are committed to continuing to improve the buying and selling experience for our agents and the customers they serve.
To learn how you can implement iPipeline’s DocFast e-Delivery product to bypass delays caused by the impact of COVID-19, click here, contact [email protected] or call 1-800-758-0824 , option 2.
About Beijing life
Pekin Insurance is a group name adopted to refer to the combined activities of The Farmers Automobile Insurance Association, Pekin Insurance Company, PAC, Inc., Pekin Select Insurance Company and Pekin Life Insurance Company.
Pekin Insurance has been in business since 1921 and is a leading insurer in the State of Illinois, offering multiple lines of insurance. Pekin Insurance provides insurance coverage in 21 states through its growing agency strength, which now totals 1,500 independent agencies and 8,500 insurance producers. The company is headquartered in Beijing, Illinois, with service offices in Phoenix, Arizona; O’Fallon, Rockford and Warrenville, Illinois; Indianapolis, Indiana; Des Moines, Iowa; Columbus, Ohio; and Appleton, Wisconsin. Visit us at www.pekininsurance.com.
iPipeline is a leading provider of content-based, low-code / no-code digital solutions for the life insurance and financial services industry. With our end-to-end SSG Digital platform, we accelerate and simplify sales, compliance, operations and support. We provide process automation and seamless integration between every participant in our ecosystem, including carriers, agents, general agencies, advisers, brokers, RIAs, banks, securities firms / mutual funds. placement and their consumers globally. Our innovative solutions include pre-sales support, new business and underwriting, policy administration, point-of-sale application execution, after-sales support, data analysis, creation of reporting, user-centric configuration, consumer delivery and self-service, and business management.
IPipeline’s platform is used by approximately 450 carriers and fund companies, 1,400 distributors and financial institutions, and their authorized agents and advisers in a cloud-based environment. Headquartered in Exton, PA, iPipeline has offices in Boston, Bromley (UK), Burlington (Canada), Cheltenham (UK), Dallas, Davidson, Fort Lauderdale, Huntersville, Ontario (CA), Philadelphia, Pleasanton and Salt Lake City. Visit www.ipipeline.com.
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PUB: 07/20/2021 9:00 a.m. / DISC: 07/20/2021 09:02 a.m.
Copyright Business Wire 2021.