The state attorney general’s office is reviewing concerns over the conversion of People’s United bank accounts to M&T Bank, calling the groundwork a ‘serious lack of preparation’ that has left Connecticut customers scrambling to pay their invoices on time thanks to automation. accounts receivable.
Attorney General William Tong wrote to M&T Bank to “express deep concern over the complaints my office has received from numerous consumers and employees” regarding the conversion. Complaints filed by his office ranged from clients’ inability to access bank records and their own money to terminated employees being “denied access to timely information regarding COBRA health benefits, severance pay, holiday payments” and more.
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